Frequently Asked Questions
Everything you need to know about shopping with Hiya Health.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I determine my size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At Hiya Health, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester to minimize our environmental footprint.
Do you offer international shipping?
Yes, we currently ship to over 50 countries. International delivery times vary by destination and typically range from 10-21 business days.
How should I care for my garments?
To maintain the longevity of your clothing, we recommend machine washing on a cold, gentle cycle and hanging to dry. Detailed care instructions are also printed on each item's interior label.